Precise and trustworthy information used for insights and reporting leads to better business decisions. Additionally, reliable and contextualized data helps identify and rectify issues promptly, ensuring optimized and seamless operations while avoiding potential disruptions. Delivering accurate, real-time revenue and finance data and insights at scale relies on data integrity, reliability, and contextuality. To achieve this, Core8 safeguards your data in real-time by examining every change across all systems. When Core8 identifies a data issue, such as duplications or deficiencies, it attempts to resolve it automatically. If a self-fix is not possible, Core8 triggers a notification to ensure the issue is addressed by the relevant person. Notifications are sent to the relevant person using their preferred communication channel. Additionally, all notifications can be tracked on the Core8 notifications page. The following section describes the main notification types supported by Core8:
  • Automated Task Management: Core8 automates various tasks, such as data collection, reducing manual efforts.
    • Payment reminder: Instead of manually checking payment statuses, the system sends notifications for failed payments or reminders to customers, streamlining and optimizing the payment process.
    • Customer Onboarding: Core8 ensures all customer onboarding activities are performed on a timely basis. The system monitors and learns all previous customer onboarding processes, identifying situations where specific activities are not completed within the expected timeframe.
  • Revenue Optimization: Core8 monitors customer payment behavior versus actual app usage. Notifications are triggered if there are significant changes in usage or discrepancies between usage and payment, identifying business opportunities for upsell, cross-sell, or customer churn prevention.
  • Data Integrity and Reliability:
    • Duplicate Account Detection: The system throws a notification if it suspects a duplicate account, helping to maintain clean and accurate data.
    • Missing Mandatory Data: Notifications are triggered when essential data required for system operations is missing, ensuring that all necessary information is in place.